Experience
In my marketing and communications career so far, I’ve helped two higher education institutions and a top 20 U.S. non-profit, global-facing economic development organization reach new feats.
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Strategy
Support new and ongoing marketing and communications campaigns promoting Greater Richmond, Virginia, as the top mid-sized business location to corporate decision makers while positioning the organization as a top U.S. economic development group
Devise strategy to use GRP’s media relations, press releases, paid and organic social media, blog and e-newsletters to increase the number of Marketing Qualified Leads and track key performance indicators to inform necessary pivots and future strategies
Create quarterly reports for the President and CEO and the Board of Directors
Corporate communications
Write quotes from the President and CEO plus internal and external stakeholders for press releases and media requests
Write e-newsletter introductions for the President and CEO to an audience of nearly 2,500
Assist with fundraising campaigns by maintaining investor documents, coordinating investor communications and more
Organized the FY24 Annual Meeting run of show, wrote the script for top leadership, designed the slide deck to take GRP’s audience of 150+ through recent successes and manned the AV station during the event
Media relations
Write and send media pitches and press releases to select local, national and international media outlets and journalists for earned media and inbound media tours
Foster relationships with media outlets and journalists while maintaining a database of contacts and their topics of interest as well as an editorial calendar of upcoming topics
Organize press calls and interviews, prepare spokespeople with talking points and media training and supervise media interactions to ensure key messages are on brand
Monitor recent news and events for opportunities and challenges
Digital marketing
Maintain a monthly and daily social media content calendar to develop 15 to 20 organic social posts per week across Facebook, Instagram, LinkedIn and X
Write copy and design graphics for paid social media advertising on LinkedIn to secure meetings for Business Development with potential clients during marketing missions
Manage a three-time award-winning website with new blogs, press releases, data and rankings while helping to boost search engine optimization to a 95 percent health score
Craft two monthly e-newsletters with company and regional news for internal and external stakeholders plus subscribers on GRP’s website
Design client- and investor-facing materials like slide decks, publications and signage
Create and distribute a series of save-the-date emails, e-invitations and post-event surveys
Planned and executed an award-winning social media video series garnering a total of 24,433 impressions, 2,353 engagements, an engagement rate of 9.6 percent per impression, 91 new followers and 16,558 video views
Management
Guide two to three interns in creating website content like blogs and press releases plus content for social media while reviewing, editing and approving their work prior to publishing and distributing
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Wrote and scheduled 15 to 20 social media posts per week on Facebook, Instagram and X
Planned and implemented strategic campaigns across seven departments
Designed flyers and more using Adobe Illustrator, InDesign, Lightroom and Photoshop
Updated and refined the website to boost search engine optimization
Led teams of three communication assistants, two graphic designers, two photographers and videographers and five street team members
Collaborated with app developers to introduce the first Rowan Campus Rec app
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Assisted with hiring and training new and returning student staff
Guided more than 20 student employees in providing positive customer service and completing cash and card transactions while selling memberships and renting equipment
Updated and maintained business operation software with ongoing programs and schedules including swim lessons, group fitness classes, special events and more
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Managed a content calendar, strategized and wrote Facebook, Instagram, LinkedIn and X posts and evaluated key performance indicators using Sprout Social analytics
Published blog and website content and created supplemental infographics using Canva
Assisted with local and national economic development media relations to attract new businesses to the region
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Wrote, scheduled and analyzed 60 Facebook, X and Instagram posts per month
Created content for monthly university-wide and community member e-newsletters
Updated the website with current information and imagery compliant with ADA regulations
Co-presented “Every Body Can: Celebrating Inclusion, Diversity & Unique Experiences Through Storytelling” at the national 2019 annual NIRSA conference
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